When it comes to basic offerings, Namecheap and GoDaddy are nearly neck and neck. Where they differ the most is pricing.
Storage and Bandwidth
Storage for Namecheap and GoDaddy is capped at 20GB and 10GB on the base plans, respectively. Namecheap does offer unmetered storage on its mid-tier plan, but this is capped at 50GB on its top plan. GoDaddy, on the other hand, increases its storage by increments of 25GB, with a max of 75GB on the top plan.
Both offer unmetered bandwidth, which is preferable to unlimited bandwidth. Unmetered bandwidth means you can transfer as much data as you want—it just might be speed limited at a certain point.
Website Migration
Namecheap offers free cPanel-to-cPanel transfers. It guarantees it will handle your migration in 24 hours and with less than 15 minutes of downtime, or your first year of hosting will be free. However, this migration is limited to cPanel-based hosting accounts and WordPress sites, making it limited.
GoDaddy includes a free automated site migrator tool that works with WordPress sites. You can also choose to do a manual migration if you only want to move certain parts of the site. If you have another type of site, you can move it using FTP and FileZilla or using the WHM Transfer Tool or Plesk Migrator extension.
Customer Support
GoDaddy seems to have superior customer service. In addition to having 24/7 live chat, you can also call in and speak to a real person—which is sometimes a lot easier when you have to explain a complicated issue. You can even get help via text message if you’re trying to fix an issue while on the go. For self-service, GoDaddy offers plenty of how-to videos, blog guides and even a helpful community to answer your questions.
Namecheap doesn’t have a phone number to call, so you’re limited to 24/7 chat and support tickets. It also offers a thorough knowledge base center, guru guides and how-to videos if you want to learn more on your own.
